Join a dynamic and rapidly expanding company dedicated to providing exceptional sales and technical support to its customers. This newly created, multifaceted role offers a fantastic opportunity for an experienced Sales Administrator to grow their skills and receive tailored training within a supportive and high-performing team environment.
Acting as a central liaison between customers and internal stakeholders, the Sales Administrator plays a pivotal role in managing the end-to-end order process from production through to dispatch. This position is key to maintaining the company’s commitment to delivering consistently high service standards.
Responsibilities will include but are not restricted to
- Liaising with customers daily via telephone and email to accept sales orders
- Communicating effectively with the production and planning teams on production dates, order progress and transport queries
- Building and maintaining customer relationships, communicating the progress of orders and dealing with all queries promptly and in a professional manner.
- Creating correspondence to customers and ensuring effective follow up.
- System and document management including maintenance and administration of the CRM system
- Acting as liaison between all internal departments and customers providing a continued high level of service.
- Attending sales meetings, preparing sales statistics & KPI’s, taking notes and distributing minutes and monitoring all follow up actions as required.
- Supporting the sales team with creating and monitoring social content and marketing literature
- Export Management planning, organising, coordinating, and controlling all activities of the export of goods and services to other countries
- Deciding on freight movements, meeting savings objectives to achieve the best and most efficient route to market.
Skills and Experience Required:
- A minimum of 3 years experience within a sales role
- Previous experience working within manufacturing
- Accuracy and attention to detail
- The ability to prioritise workload and react quickly to urgent tasks
- Excellent customer service skills
- Confident communicator, with the ability to influence and negotiate.
We offer a competitive salary and benefits package.
This role is based at our offices in Hindley Green and interested applicants are asked to send their cv to sales@astropol.uk.com